Return & Refund Policy
Please review our return and refund policy carefully before making a purchase. We are committed to providing clear information about our return process.
Our Policy
At Gun Parts Kit, we strive to provide high-quality military surplus and firearm components to collectors and builders. Because of the unique nature of de-milled parts kits and surplus items, please review our policy regarding returns and refunds carefully.
Return Period
We offer a 15-day inspection period from the date of delivery. If you are unsatisfied with your purchase, you must contact our customer service team within this 15-day window to initiate a return.
Condition of Returns
To be eligible for a return:
- Items must be in the exact condition in which they were received.
- The kit must be complete. If any pins, springs, or small components have been lost after opening, the return may be denied.
- Modifications: We cannot accept returns on any parts kit that has been modified, sanded, ground, welded, or where assembly has been attempted.
Surplus Grading Disclaimer
Most items sold by Gun Parts Kit are Military Surplus.
- Descriptions such as “NRA Good” or “Excellent” are industry standards used to describe surplus condition.
- Minor surface wear, scratches, or cosmoline may be expected and are not automatically considered defects.
- Refund requests relating to product condition may be subject to inspection and applicable restocking fees.
Non-Returnable Items
The following items are final sale and cannot be returned:
- Individual small replacement parts, including pins, springs, and screws.
- Any kit where the barrel has been pressed or the receiver has been modified or welded.
Restocking Fees
- Standard Returns: All returns for “change of mind” or buyer’s remorse are subject to a 15% restocking fee.
- Canceled Orders: Orders canceled before shipping but after payment processing may be subject to a 5% administrative fee.
Shipping Costs
- Customer Responsibility: Return shipping costs are the responsibility of the customer unless the return is due to a documented shipping error on our part, such as receiving the wrong item.
- Original Shipping: Shipping fees are included in every product listed on our website.
Refund Process
Once your return is received and inspected:
- We will send you an email confirming that your returned item has been received.
- We will notify you whether your refund has been approved or rejected.
- If approved, your refund will be processed and credited to your original method of payment within 1–2 business days.
Important Return Information
Please do not ship any items back without first contacting our customer service team and receiving confirmation of your Return Merchandise Authorization (RMA).
How to Initiate a Return
How to Initiate a Return
Contact us with your order number and the item you wish to return. Please do not ship items back without a confirmed Return Merchandise Authorization (RMA) number.
info@gunpartskit.com